Terms & Conditions

1. Acceptance

By using jointflexi.org and placing an order, you agree to these terms and conditions in full.

2. Orders & pricing

The displayed price covers all costs except shipping fees (where applicable for some governorates). Payment is in cash on delivery in Egyptian pounds. We reserve the right to cancel any order we cannot confirm with the customer.

3. Delivery

Standard delivery is 2-3 working days across Egypt. Remote areas and official holidays may add delays; you'll be notified in advance.

4. Returns & refunds

We offer a 14-day satisfaction guarantee from receipt. Return conditions: the tube in good condition, at least two weeks of use, and a clear reason. Full refunds are issued within 7 working days of receiving the return.

5. Proper use

Joint Flexi is a topical care preparation for joints and muscles, for use on intact skin only, following the enclosed instructions. It is not a substitute for medical advice and does not claim to cure any disease. Consult a doctor if you have an ongoing condition or allergies.

6. Intellectual property

All content, images, text, and logos on this site are the exclusive property of Joint Flexi. Reuse or copying without written permission is unlawful.

7. Governing law

These terms are governed by Egyptian law. Disputes are resolved amicably first, otherwise referred to the competent Egyptian courts.